We work collaboratively with UK and Global brands, across a range of industry sectors, to help them improve their sales, operations and customer relationships.


Listen to how we help John Lewis survive the August back-to-school period.

Watch the case study


See how O2 reduced store walkouts by 62{69ae0a25d93a3bfb4c7a14c6cb5bc2b4db8e6111ae4c35307d8a6dded8443ab9}, across their 487 retail estate

Watch the case study

Telefonica are using Qudini across their Movistar stores in South America and Spain.

Qudini helping transform the customer experience across Argos’s stores.

Learn how House of Fraser increased customer loyalty and improved customer satisfaction by 40{69ae0a25d93a3bfb4c7a14c6cb5bc2b4db8e6111ae4c35307d8a6dded8443ab9}.

See how LACMA reduced the physical queue for a popular exhibition by over 90{69ae0a25d93a3bfb4c7a14c6cb5bc2b4db8e6111ae4c35307d8a6dded8443ab9} and helped increase gift shop sales.

Check out how we saved Christmas and created a festive Santa queuing experience in Greenwich Market.

Read how Burrell Street Sexual Health Clinic has reduced patient complaints by 75{69ae0a25d93a3bfb4c7a14c6cb5bc2b4db8e6111ae4c35307d8a6dded8443ab9}.

Learn how Waitrose reduced customer queuing time, for Christmas Turkey collection, to just 8 minutes!

Find out how Sweatshop increased customer spend by 9{69ae0a25d93a3bfb4c7a14c6cb5bc2b4db8e6111ae4c35307d8a6dded8443ab9} for those waiting to use the bespoke sport shoe fitting service

Managing the waitlist for Hemsley + Hemsley cafe in Selfridges London

Creating a great experience for customers waiting to use their driving range.

Improving student enrollment experience, while reducing costs.

Helping seamlessly manage a significant employee handset distribution

Improving the customer experience and reducing wait times.

Improving customer satisfaction by 97{69ae0a25d93a3bfb4c7a14c6cb5bc2b4db8e6111ae4c35307d8a6dded8443ab9}.

Helping hotels to manage customers waiting for their rooms to become available.

Improved the patient experience at its Sexual Health Clinic.

Improving the telco customer experience across all EE stores.